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By Rhett Doolittle

Getting Started: Brand IQ Setup

Congratulations on getting logged into your Brand IQ account! Follow this step-by-step guide to setup your Brand IQ profile.

Step 1: Update Your Account with Correct Business Information

Having inconsistent business information across different channels is a headache for your customer. It’s important that business information like phone number, address, website, and hours of operation are the same across all listings.

Take a look at your current business information and verify everything is correct. (Click here to look [link to the exact page])

Step 2: Invite Your Employees to use Brand IQ:

We understand that owning a business is already difficult and can get very busy. Having an extra set of eyes on your BrandIQ account can be helpful during those busy times, so invite your employees to help!

Here’s a quick email template you can use to invite your employees to use Brand IQ.

(Put this in the middle with smaller italicized font maybe shown in an email format?)
“Hi Team (or to whom it may concern)!

We have started working with a new software that will help us manage our social content, reviews, and listings. We are excited to see how well it performs, and helps our business flourish like never before.

Here is your login credentials:

[ADD YOUR OWN LOGIN INFORMATION]

Thank you and let me know if you have any questions,
[YOUR NAME]

Step 3: Connect Your Social Media Accounts

To do this, hover over the drop down in the left hand corner on Brand IQ and click on “Social”

In the top right corner, click on the button that says “Add Social” as seen here:

Follow the prompts to connect your social media accounts.

Step 4: Schedule Posts

Now that your social media accounts are connected, it’s time to start scheduling your posts. You can schedule posts up to a year in advance!

On the Social page, click on “Posts” and then “Compose Posts”


Here is where you write your caption, attach photos, and schedule the time and date you’d like your post to be published.

In the right hand corner, choose to post on Facebook, Twitter, or both:

After you’re finished with your posts, you should be able to see a list of them in one easy and convenient spot located under “Scheduled Posts”

Step 5: Respond to Reviews

As all of your accounts should be connected (including Google and Yelp) it’s time to manage your reviews!

To do this, hover over the drop down located in the top left corner and click on “Reputation”


This is where you will find all of your customers reviews. To respond to them, click on the “Connect and Respond” button on the bottom right-hand side of each review:

Congratulations, you’ve successfully gone through the process of setting up your Brand IQ account.

Now that you’re basically an expert, let’s see what it can do for your business.

Rhett Doolittle
About Rhett Doolittle
Rhett Doolittle was the founder and President of a company that reached #18 in the Inc. 500 Fastest Growing Companies in the United States. As the CEO of Business Warrior, Rhett is leading the charge on the vision and development of their software to help small businesses acquire more customers and increase profits.